Assistance

Our toll-free hotline is available to help our clients solve their emergency issues

GRUPO IRENA ASSISTANCE SERVICE, AVAILABLE 24/7

Why call our Hotline?

During your call, a trilingual advisor will assist you until you are safe. You will be guided on the phone and our advisor will mobilize the necessary operational means or emergency services.

Examples

  • You are the victim of a crime or attack (threat, theft, extortion, kidnapping, etc).
  • One of your employees has been missing for several hours in unusual circumstances.
  • You are being followed by suspect individuals or vehicles.
  • You are being submitted to a police check in an isolated area and/or the officers are acting suspiciously.
  • You see suspicious people loitering outside your home.
  • Your vehicle has broken down in an isolated area or near to aggressive individuals.
  • You are having trouble explaining your situation during a police check.

Discover a concrete case associated with this service